COVID - 19 TEMPORARY FLIGHT SUSPENSION
Safarilink Aviation is closely following the developments of the COVID-19 outbreak and continues to comply with local governments‚ international governments and WHO’s recommendations by taking measures to contain the spread of Covid-19.
As per the Kenyan government’s directives and in the spirit of ensuring social distancing and to limit domestic travel‚ SAFARILINK has temporarily suspended all scheduled passenger services from 1st April 2020 to 27th May 2020 inclusive. Scheduled services will resume from 28th May 2020.
The health and wellbeing of our customers and employees remains our highest priority‚ and we will do everything possible to assist you with your upcoming travel plans.
Bookings that have been ticketed and fully paid for‚ can be amended to a later date with no penalties‚ provided the new flight itineraries are completed by 31st March 2021 subject to any difference in fare. Non-ticketed or bookings that have not been paid for will be cancelled. Passengers who wish to fully cancel their flights and are unable to travel at a later date‚ should contact us directly on email@example.com
We highly recommend that you postpone your bookings to a later date and therefore require your support by notifying us on the alternative dates and/or the action that you would like to be taken on your bookings.
Please note f it is the responsibility of the booking agent to inform their customers who are booked on the affected flights within this period.
Please contact our sales and reservations team should you wish to discuss a particular booking or situation on +254 20 6690 000/ +254 730 888 000 / +254 720 888 111
or Email: firstname.lastname@example.org
We sincerely regret any inconvenience caused‚ as we continue to assess the continuously changing situation and look forward to welcoming you onboard in due course.
In the meantime‚ we urge you to continue practicing the guidelines issued by the government on social distancing and limit movements.
Thank you for your continued support.